Our benugo trainee team members spend one month learning the basic skills needed to operate successfully in all of the areas of a benugo store. Our team members are fully skilled in working in one specific area of their shop, and senior team members are able to operate at a high standard in all areas. Our baristas go through an intensive training program to ensure they keep our standards of great coffee, and our Section Leaders/Team Leaders are expected to deliver great service throughout their operation.  

Although still in its infancy, our graduate manager program delivers a fast-track, year long development into an assistant manager position. The first 6 months are spent in one of our High Street shops learning all areas of the operation, from making sandwiches in the kitchen to serving customers on the tills and deli. The next 6 months are a great learning ground for the responsibilities of management.

Our Assistant Managers are the General Managers of our future operation. Working closely with a General Manager, the position helps to train and refine management skills in anticipation of their own operation.